Questions
Frequently asked
+ − How do I choose the right curtain size?
Measure the window or wall you want covered and pick the set that matches or slightly exceeds it. A 3 × 3 m curtain covers most patio doors and full living-room windows; drops can be tucked or draped without harming the wire.
+ − Do the smart sets need Wi-Fi?
The app uses your 2.4 GHz Wi-Fi. Without it, the included remote still controls modes, brightness and the timer.
+ − Can I leave them outside all season?
Yes for the IP44 sets — curtains, icicles and pumpkin lantern strings. Keep the plug adaptor under cover. The ghost string lights are indoor only.
+ − Can I join several sets on one plug?
The icicle run connects end to end up to four sets. Curtains run one set per adaptor.
+ − How much power do they use?
LEDs draw very little — a 400-LED curtain running six hours a night for a month costs roughly the same as a single incandescent bulb left on for a day.
+ − What happens if a set arrives faulty?
Send a short video within 12 months and we ship a replacement straight away, no return needed.
Still unsure? Send us a message and we'll answer within a business day.